Travel insurance

We include a compulsory insurance with each trip that will cover you for any inconveniences that may arise during your Camino de Santiago . You will receive the policy when you make your booking together with your travel documents. We also give you some advice on how to do the Camino de Santiago , and avoid having to use this insurance as long as possible.

Pilgrim with ankle pain being helped by another pilgrim

Travel insurance coverage:

• Medical and Health Assistance in Spain and Andorra

• Medical and Health Care in Europe and Rest of the World

• Repatriation or transport of wounded and / or sick people

• Repatriation or transport of other insured persons

• Displacement of a family member in case of hospitalisation

• Subsistence expenses(up to a maximum of 10 days)

• Convalescence in hotel(maximum 10 days)

• Repatriation or transport of the deceased insured person

• Searching for, locating and shipping lost luggage

• Theft and material damage to luggage

• Transmission of urgent messages

• Early return due to death or hospitalisation of a family member

• Liability for travellers / group leaders

Frequently Asked Questions About Travel Insurance on the Camino de Santiago

• What advantages does a travel agency offer compared to organizing the Camino de Santiago on your own?

  Hiring a travel agency for the Camino de Santiago offers several advantages:

  • Professional planning of routes, accommodations, and transportation.
  • 24-hour assistance, ensuring support in case of emergencies or unexpected events.
  • Luggage transport, making walks more comfortable.
  • Safety and comfort, with expert guides and optimized routes.
  • Travel insurance included in case of any incidents.
  • Pilgrims's Credential, so you don't have to search for it yourself.

  And most importantly, it saves you time by avoiding the organization of logistical details. An agency allows you to enjoy the Camino without worries, with everything arranged so you can focus on the experience.

• What to take for pain on the Camino de Santiago?

  To relieve different types of pain during the Camino de Santiago, follow these recommendations:

  • Headaches, muscle or joint pain: Take painkillers or anti-inflammatory drugs such as ibuprofen, paracetamol or aspirin, according to medical indications.
  • Tummy or digestive pains: Take antispasmodics or stomach protectants such as omeprazole with you.
  • Allergies: Take antihistamines for mild allergic reactions.

  Don't forget to carry a basic first-aid kit with these medicines, as well as plasters, muscle creams and other products to alleviate physical discomfort. And as always, eat and hydrate well, as well as getting adequate rest. If the pain persists or worsens, the best thing to do is to call our 24-hour emergency telephone number and, if necessary, call your Travel Medical Insurance or go to a Health Centre.

• What aspects should schools and institutes consider when planning a trip to the Camino de Santiago?

  When planning a school trip to the Camino de Santiago, schools and institutes should consider:

  • Stages adapted to the age and physical capacity of the students.
  • Safe and comfortable accommodation in hostels or guesthouses.
  • Luggage transport for greater comfort.
  • Monitors and guides with experience in school groups.
  • Educational and recreational activities along the route.
  • Travel insurancefor all participants.
  • Necessary permits and documentation and ensuring that students' papers are in order.
  • Daily communication with parents and guardians about the itinerary and any changes.
  • Weather preparation and appropriate equipment, ensuring that students have appropriate clothing and equipment for the climate of the Camino.

  These aspects ensure an organised, safe and educational experience for students.

• What is included in a package for school trips on the Camino de Santiago?

  A package for school trips on the Camino de Santiago generally includes:

  • Planning of stages adapted to the age of the students.
  • 7 days / 6 nights accommodation
  • Luggage transfer during the stages
  • Complete documentation
  • Pilgrim's credential
  • Pilgrim's T-shirt as a gift
  • Travel insurance
  • 1 free teacher for every 20 students
  • PM (Breakfast and dinner)

  This package guarantees a safe and enriching experience for students and teachers.

• Does the travel insurance cover specific activities such as cycling or trekking?

  Yes, our travel insurance is specific for outdoor activities such as the Camino de Santiago. You will be covered, whether you do the Camino on foot or by bike.

• How can I take out travel insurance for the Camino de Santiago?

  Don't worry, we always include in our trips a travel insurance that covers you for certain eventualities, which you can consult in our General Conditions of Travel Insurance.

• Is it compulsory to have travel insurance to do the Camino de Santiago?

  No, it is not mandatory to have travel insurance to do the Camino de Santiago. However, we always include it for your safety on your trip in case of possible accidents. These do not usually happen, but at the end of the day you are doing a hiking activity outdoors, and walking for several hours, so it is better to be covered for any eventuality.

• What happens if I have an emergency during the trip?

  In addition to the assistance of the monitors, you will always have an emergency telephone number where you can call us. And, of course, you will be well covered by our travel insurance.

• What does each package include?

  Our Organised Group Travel packages include:

  • 6 nights' accommodation in private hostels or in hostels and guesthouses.
  • Luggage transport between stages (1 piece of luggage of 15 kg.). If you need more, let us know.
  • Pilgrim's credential.
  • Complete dossier and documentation.
  • Travel insurance.
  • Support vehicle between stages.

  And the icing on the cake: our fabulous monitors who will walk with you, encourage you and give you some surprises.

• Do I need special permits to bring my dog on the Camino?

  No, only the mandatory insurance and the vaccination record.

• What does the own-vehicle transfer service consist of?

  OWN VEHICLE TRANSFER: We pick up your car at the starting point of your route. You're free to pick the day and time you arrive, just let us know in advance. We will take your vehicle to Santiago where it will be parked until the day you finish your trip. We can deliver the vehicle in Santiago either at your booked accommodation or at a specified city point, at no extra charge. To arrange this service, we'll need your ID card, a copy of your driver's license, a copy of the vehicle's ITV, and a copy of the vehicle's insurance. Here are the prices:

  • From Tui to Santiago: 145€.
  • From Finisterre to Santiago: 130€.
  • From Muxía to Santiago: 125€.
  • From O Cebreiro to Santiago: 150€.

• What does the car rental service consist of?

  VEHICLE RENTAL: We will deliver the vehicle in Santiago de Compostela (airport, train station or bus station) so you can move to the starting point of your route. The price is for vehicles up to 6 people, includes full insurance, 24 hours assistance and must be delivered with the same level of fuel with which it was picked up. The prices are as follows:

  • From Santiago to Sarria: 130€.
  • From Santiago to Tui: 135€.
  • From Santiago to O Cebreiro: 150€.
  • From Santiago to Finisterre: 130€.

• What is included in the Camino de Santiago package for me and my dog?

  arrangements for each leg of the journey covers the following services:

  • Accommodation arrangements for each leg of the journey
  • Luggage transport for both your luggage and your pet's belongings
  • A comprehensive dossier containing information about the various stages of the journey
  • Pilgrim's credential
  • Canine credential
  • On-the-road helpline for any assistance required during the journey
  • Travel insurance coverage for added security and peace of mind

  Additionally, you have the option to tailor your trip by including the following optional services:

  • Additional nights at the start or end of each stage
  • Private transfers from Santiago de Compostela to either the beginning or end of each stage.

  You WIL NOT be able to include:

  • Breakfast or half-board options. Dining areas are shared with other pilgrims who may not be comfortable with dogs or could have allergies. However, you can inquire about this option at each accommodation and arrange it directly with them. Additionally, we'll provide you with a guide featuring advice, including places where you can have breakfast, lunch, or dinner with your pet.

  Unlike group tours, there won't be a bus service, guide, or support vehicle provided between stages. However, you'll have access to a 24-hour hotline where you can reach us in case of any issues or unexpected events.

• What services are included in the Camino de Santiago by bike?

  The Camino de Santiago by bike includes the following services:

  • Accommodation
  • Luggage transport
  • Dossier with information about the stages
  • Pilgrim's credential
  • On-the-road helpline
  • Travel insurance

  In addition, you can customize your trip by adding the following optional services:

  • Breakfast or half board
  • Extra night at the beginning or end of the stage
  • Bicycle rental

  Unlike the group trips, no guide or support vehicle is included between stages. However, you will have a 24-hour hotline where you can contact us in case of any problem or unforeseen event, which we will solve quickly.

• What do I need to do if I have to make an insurance claim?

  If you need to report any incident or unforeseen event to the insurance company, you can call the telephone number provided on your policy directly. Alternatively, you can reach out to us, and we'll assist you in any way possible.

• What coverage does the travel insurance have?

  The basic travel insurance included in our packages offers extensive coverage against unforeseen events, ensuring you'll receive guaranteed medical assistance and numerous benefits. You can review the specifics in the General Conditions of Travel Insurance.

• What is travel insurance?

  It is the guarantee that you can enjoy your Camino in a safe way. In our trips you already have an insurance included with your trip to be protected during the Camino de Santiago. We will send you the insurance policy along with all the documentation of your trip, so you will have everything you need to enjoy the Camino with peace of mind. Walk without worries!

• What do I do if I get injured or sick?

  Although the Camino de Santiago is relatively easy and anyone can do it, it is possible to get injured by overexertion, especially for those unaccustomed to prolonged physical activity. In case you can not continue walking, you will have access to a support vehicle which you can use to reach the end of the stage. If you require medical assistance, don't worry. Remember that you have travel insurance, which includes transfers to the nearest medical centre or hospital. In addition, the guide will be attentive to you at all times to help you in everything you need. But let's be positive and think that you'll get to Santiago without complications!

• How does the Camino de Santiago work in a group?

  The operation of the Camino de Santiago in group is very simple. Picture an incredible journey among friends - that's precisely the vibe.   About a month before the trip, we'll finalize the group and send you detailed trip documentation, including accommodation names, details about the welcome meeting, a dossier with recommendations, and the insurance policy.   Once everyone has gathered in Sarria, our guides will host a welcome meeting to introduce everyone, explain the trip dynamics, and address any questions. You'll also receive your credentials, luggage transport stickers, a T-shirt, and a pilgrim's scallop. On this first day, we won't walk; instead, we'll have the chance to grab a drink, mingle, and explore the village.   Over the course of a week, we'll cover the 110 kilometers from Sarria to Santiago de Compostela. We'll walk an average of 20 kilometers per day over five stages, allowing everyone to go at their own pace. We'll also set up a WhatsApp group where the guide will suggest rest stops and points of interest along the way. Once we arrive at the end of the stage, your luggage will be waiting for you at the reception of your assigned accommodation. After freshening up and taking a break, the guide will suggest a place to have lunch , and those interested can join in to share experience. If possible, we'll also organize activities like concerts or queimadas to enjoy with our fellow pilgrims in the afternoon.   It's a journey of camaraderie, where strong bonds inevitably form among group members. We love to see how once we arrive in Santiago, those people who a week ago were strangers, end up being friends for life.

• What services are included in the Camino de Santiago in group?

  The Camino de Santiago in group includes the following services.

  • 7 days / 6 nights in the chosen accommodation
  • Support vehicle between stages
  • 24 hour accompanying monitor
  • Luggage transfer during the stages
  • Complete documentation with practical information about the trip
  • Pilgrim's credential
  • Scallop and T-shirt
  • Travel insurance

  In addition, you can customize your trip by adding the following optional services

  • Breakfast or half board
  • Private transfers to the start of the stage from Santiago de Compostela or from the airport.
  • Extra night at the beginning or end of the stage